Refund Policy
Last updated: September 27, 2026
The 14-day garden promise. If Posy Garden doesn't bloom for you, you get your money back. No reason needed.
14 days, no questions asked
You can ask for a full refund within 14 days of buying. You don't need to give a reason.
How to ask
Email support@posygarden.com and include the email address you used at checkout. Writing "Refund please" is enough. We reply within 2 business days.
How the refund reaches you
We send the refund to the card or payment method you paid with. Depending on your bank, it can take a few business days to show on your statement.
After 14 days
If something has gone wrong after 14 days, such as the game not working on your device, email us anyway. We will do our best to fix it or make it right.
Please talk to us first
If a charge looks unfamiliar or something isn't right, email us before you contact your bank. It will be sorted out faster, and it is simpler for everyone.